Supercasino - The UK's #1 Live Casino Experience!

Review of SuperCasino

NetPlay TV are one of the largest interactive gaming companies in the UK and SuperCasino is one of their online casino brands that also features heavily as a live TV broadcast casino on Channel 5 and SKY Digital in the UK. Created in 2011, they are licensed by the Alderney Gambling Control Commission and have 9 live game TV presenters on the SuperCasino TV show and a whole host of live dealers on their online casino site SuperCasino.com, offering players one of the best live dealer experiences at any online casino.

Games

When you first look at their selection of games it’s easy to see that they live up to their SuperCasino name. You’ll find a great selection of Roulette variants, Blackjack and Slots on offer here. All the games on this site are Playtech creations but the real guts of SuperCasino centres around their live casino experience. Live Roulette dominates the playlist but you can also play Live Blackjack and Live Baccarat here too in a realistic setting that is both immersive and extremely fun. Their live dealers are very professional and the games are played and joined easily without complications. For online slot fans, being a Playtech casino means they offer the marvel progressive jackpot network here on their progressive jackpot slots. They also have regular Playtech branded slots like Kong, Gladiator and Britain’s Got Talent, plus many more for you to choose from.

Software

SuperCasino is a dedicated Playtech casino and as such all the software and games are from Playtech on their site. Their access anytime live games and online slots provide hours of quality recreational entertainment. They also have their own proprietary software that syncs in to play with the live games that are currently On Air on the TV and you can see which of their games are currently on air in the online casino menu at any time. Their games are available to play via your favourite mobile and tablet devices meaning you can play on the move as well as from the comfort of your own home with the addition of live dealer TV. SuperCasino.com is an easy site to navigate around; creating an account here and depositing was completely hassle free plus they use 128-bit SSL Digital Encryption to protect all online transactions so it’s safe and secure.

Payment Methods

SuperCasino make it very easy to make deposits and withdrawals. They offer most of the popular banking methods including e-wallets such as PayPal, Skrill and Neteller alongside more traditional banking options such as Visa Debit, Visa Electron and MasterCard. Also available are Paysafecard, Sofort Banking, Giropay and Kiwi. Withdrawals are normally processed in 48 hours and any under £10 incur a £1.50 processing fee, with anything over £10 being free of charge.

Customer Service

Customer support at SuperCasino is 24/7 and comes in the form of Live Chat, Phone support and Email support. They also have a support line for mobile players to call on that’s mobile friendly. We tested their customer support out with some standard online casino queries and found them to be prompt and helpful, returning all the answers we needed accurately and in an appropriate time frame. It’s also worth mentioning here that they’re Gamcare Certified which means they have been vetted and have implemented Gamcare’s Player Protection Code of Practise to keep their players safe from any negative effects of gambling.

V.I.P

At SuperCasino they have a regular comp system for all players. This give points which can be converted for special extras when playing and on certain games or promotions you can earn double comp points. The actual VIP system at SuperCasino is by invitation only. In their VIP club you are eligible for special promotions and prizes, they get awarded extra comp points that convert into cash, cashback, gifts and bonuses. There’s a VIP management team to take care of all VIP players and Gold and Platinum levels come with your own dedicated personal VIP manager, who you have 24/7 private mobile phone access to no less!

Our Verdict on SuperCasino

If live dealer games are your thing, then you can stop looking for places to play because SuperCasino will meet all your needs in this department effortlessly. They have the added bonus of the live TV games and regular TV dealer/presenters which adds an extra layer to the already fun live dealer experience. This also gives them a good solid foundation with regards to fairness and trust, you can see all the spins and deals as they happen so you can be in no doubt over the fairness of all their games. On top of this you can also be safe in the knowledge that they are a long standing operator and trusted brand, even more so a trusted television show.

One area that they might need a little improvement in is their slot selection. Now, it’s good because they have some great Playtech slots with a solid progressive network also, but that’s where it stops because it’s Playtech focussed so there isn’t the massive variety that you find elsewhere online.

With that said we don’t think the majority come here to play online slots because Live games are where it’s most definitely at when it comes to SuperCasino. They have a long standing heritage and know how to do live dealer games the right way, their live games are just that good. Overall it’s a great casino and arguably one of the Top 3 live dealer casino experiences globally. If you’ve always fancied playing live casino then this is an amazing place to start, and with the total package offered you will be guaranteed to come back time and time again.

Details of SuperCasino bonuses

Looking over their bonuses and promotions, SuperCasino seem to have an attractive package all round. They offer a welcome bonus when you first sign up to the site that will net you 100% up to £€200. They also have deals on double comp points by playing specific games which change every week. These include popular online slots and Vegas games. Additional bonuses include different level reloads which provide good value and also free money for brand new players to try out their site.