Best Citadel Casinos Canada 2022

If you’re a player that’s looking for safe and secure Casino Payment Methods, then we highly suggest checking out Citadel Commerce. Citadel has been around since 2000, and it’s becoming a very popular casino banking method amongst all Canadian players thanks to how easy it is to make payments with it. That being said, you won’t find Citadel as a payment method in each and every casino you create an account with, however, it is becoming a lot more common for sites to accept this banking option.

Our review is here to tell you all about the best sites where you can make Citadel online banking payments, together with other helpful information such as the costs involved with using the method, its advantages and disadvantages, and how to make payments using it. Let’s get started!

Casinos Accepting Citadel
# Casino Bonus Rating Terms Claim bonus

Grand MondialGrand Mondial

BonusUp to $250150 Free Spins
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Betway Casino OntarioBetway Casino Ontario

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BonusUp to $2940
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BonusUp to $400+ 200 Free Spins
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Spin CasinoSpin Casino

BonusUp to €1000 + 170 Free Spins
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Ruby FortuneRuby Fortune

BonusUp to $750
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Casino Las VegasCasino Las Vegas

Bonus100% up to 5000R + 50 Free Spins
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Betway CasinoBetway Casino

BonusUp to €1000
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Slots MagicSlots Magic

BonusUp to $100+ 50 Free Spins
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Gaming ClubGaming Club

BonusUp to $350
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What is a Citadel casino?

Citadel partners with over 300 banks in over 15 countries, including, of course, Canada, which is why we can recommend it to all our readers. This payment method was developed by The Citadel Commerce Corporation which was founded in Vancouver, however, over the years, the company moved its premises to London, and this is where they are currently based. Citadel Instant Banking is slowly becoming one of Canada's top banking choices especially when it comes to gaming online, thanks to how secure, quick, and easy it is to use it.

When making payments with Citadel Instant Banking, your funds will be taken from your main banking account. This means that Citadel can be seen as a middle-man between the casino site and the player, and here, players can make payments at online casino sites without having to reveal their personal information.

Unlike other certain up-and-coming payment methods which only allow players to make deposits, Citadel instant banking casinos allow for both deposits and withdrawals, with deposits appearing in your account within a matter of seconds and withdrawals taking a couple of days to appear in your account. That being said, it’s important to keep in mind that certain casinos might allow players to make deposits with this method, but then not offer it for withdrawals, so it’s important to spend some time researching what banking methods are available at your site of choice.

🏆 How to use Citadel in Canadian online Casinos

Making deposits and withdrawals with Citadel is as easy as pie, and in this part of the review, we’ll look at how you can register with Citadel online banking to start making payments easily and quickly at your favorite citadel casino sites.

📝 How to create a Citadel account in Canada

Citadel commerce is essentially a third party between you and your casino of choice, so essentially, all you need to make payments at your favorite Citadel Casinos is your online banking details. This means that unlike payment methods such as e wallets, you don’t have to register for an account first to be able to make your deposits; all you have to do is simply use your online bank login credentials.

📲 Download the Citadel app

We were happy to find out that Citadel Instant Banking has its own app that you can download from the App Store or the Android Store, depending on which device you’d like to use the app from. This means that you can make payments with Citadel Commerce easily both on desktop and even on mobile. The Citadel app has a user-friendly interface and is very easy to navigate through, and here, you can keep track of your finances by checking your banking history and transaction balance. Other than that, when using the app, you can also transfer funds, make deposits, and request withdrawals.

💳 How to make a Casino Deposit using Citadel

Are you interested in making a deposit at your favorite Citadel casino sites, but are feeling a little nervous about the process? Worry not, because we’ve made things extra easy for our readers by offering a step-by-step guide to making a safe and secure deposit so that you can start playing with real money for the chance to win real money right away!

  1. First things first, you’ll need to log in to your Citadel Casino site of choice.
  2. Once you’re logged in, head over to the ‘Banking’ section and locate the ‘Deposit’ button.
  3. Once you’ve located the deposit button, you’ll need to select the Citadel Instant Banking button and then input the amount you’d like to deposit.
  4. You should now be sent to a new page where you can choose your selected bank and then input your online bank details so that you can log into your account.
  5. Finally, simply authorize the transaction. Your funds should appear in your account immediately.

💵 How to Withdraw Casino Winnings using Citadel

Have you managed to land some money prizes and would like to withdraw your winnings into your main banking account? You’ll be happy to know that requesting a withdrawal at a Citadel Instant Banking casino site is also very simple, and we’ve outlined the necessary steps below:

  1. Head over to the Cashier or Banking section, just as if you were making a deposit.
  2. Select the ‘Withdrawal’ option and select the Instant Banking by Citadel Casino payment method.
  3. Input the amount you would like to withdraw from the casino into your account, and then click ‘Next’.
  4. Now, you’ll need to input your online bank details to access your Citadel Instant Banking account.
  5. All that’s left is for you to confirm your transactions, after that’s done, the amount should appear in your account in around two days, but this will always depend on your site of choice’s withdrawal process.

👩‍🔧 Customer support for Citadel Canada

You’ll be happy to learn that Citadel Instant Banking has amassed a very good reputation during the 18 years that they’ve been in operation, and its customer support team is a great testament to this. Although problems are rare to come by when using this method, you’ll always have a 24/7 customer care team that’s there to deal with any of your problems should you have any queries. To contact the team, you’ll need to head over to the official Citadel site and send an email via their contact us page. Other than that, they also have a handy live chat feature that will connect you to a member of their team in a matter of seconds, or alternatively, you can also call them at (800) 666-0191.

🎁 Can you get a Casino Bonus when Depositing with Citadel?

One of the best things about making your first deposits with Citadel Casino sites is the casino bonuses promotions that you’ll be awarded, all of which can help you boost your balance and give you extra chances of landing that sweet win! Most of these Welcome Bonuses will award you with a match bonus up to a certain amount, together with a number of free spins on selected games.

Indeed, Welcome Bonuses are a great way to give you a warm welcome to the online casino site, but it’s important to keep in mind that they also come with terms and conditions such as wagering requirements, which dictate how many times any winning funds must be played through before you can withdraw the winnings. Additionally, keep in mind that winning is something that can never be guaranteed.

Citadel CasinoCasino Bonus with Citadel deposit
Grand Mondial CasinoUp to $250 plus 150 Free Spins
Slotjoint Up to $2940 Up to $400 plus 200 Free Spins
Casino Las Vegas Up to $500 plus 50 Free Spins

❓ Why Use Citadel when Gambling Online in Canada?

There are many payment methods that players can make use of when playing at ontario online casinos or any other online site for that matter, so you might be asking yourself, why should you consider using Citadel to fund your casino account keeping in mind that there are so many options out there? First things first, one of the most attractive qualities about Citadel is how easy they make it to make deposits and request withdrawals when playing at online casino sites, saving you the time of having to create your very own account and top up your account to start using the payment method.

Other than that, Citadel also makes it very easy to keep track of your fund's thanks to its handy app which you can download on both iOS and Android. Finally, Citadel Instant Banking is also a very safe payment method to use, with several layers of security ensuring a safe and smooth banking experience, and the banking option is also becoming a lot more common to find at online casino sites.

✅ No need to create a Citadel account

✅ No hidden charges

✅ Bank account credentials not stored at casino sites

🏆 Which are the best casinos that accept Citadel online?

Now that you know most of the important details regarding the Citadel banking method, it’s time to have a closer look at the Citadel casino sites that we highly recommend checking out if you’re interested in making payments with this method. Needless to say, all our casino recommendations are 100% legal and safe to use for all Canadian players, so you can play here with complete peace of mind.

🏆 Best Citadel CasinoGrand Mondial Casino
🎁 Top Citadel Casino BonusSlotJoint
🎰 Citadel Casino Free
🆕 New Citadel CasinoCasino Las Vegas

Grand Mondial Casino

One of the best Citadel casino sites that we highly recommend all our readers to check out is Grand Mondial Casino, a fantastic site that’s equipped with tasty promotions, over 500 great games, and a vast range of banking options, including, of course, Citadel online banking. When making your first deposit of at least $10 here, you’ll be awarded their fabulous ‘Become an instant millionaire’ bonus which awards all their players with 150 Free Spins to use on Mega Money Wheel, a fantastic jackpot title whose top prize is currently well over the million dollar mark! Indeed, this fantastic promotion is a big part of what makes this casino site so iconic, with hundreds of players creating new accounts every day!

This Microgaming-based site deals with withdrawal requests within 48 hours, and payments should appear in your account within a couple of days, depending on the banking method chosen.

Slotjoint Casino

Next in our top Citadel casino sites is Slotjoint, a slot machine lover’s heaven! Slotjoint offers games from over 10 top developers, with big names such as Microgaming, ELK, and Play’n GO, so you’ll definitely be spoilt for choice here! Apart from slot machines, you’ll find all your favourite types of casino games here, including table games, live games, and of course, exciting jackpot titles.

Upon making an account here, you’ll be awarded up to $1000 which is split between your first five deposits when making a deposit of at least $20, making it one of the most generous casino sites we’ve ever come across. Withdrawals can take up to eight days to appear in your account, with the maximum withdrawal amount going up to $10,000 per month. has over 500 games ready for you to get lost in, with hot bonuses that are there to help you boost your balance and give you a head start on your casino journey. has over 7 software developers providing its selection of games, and we were happy to find out that these are some of the best of the best when it comes to online software developers, such as NetEnt, Microgaming, and Play’n GO. Needless to say, you can expect stunning graphics, immersive soundscapes, and fantastic features when playing these games! also comes equipped with a comprehensive sportsbook site with some of the most competitive odds, allowing you to bet on over 20 different sports.

When making your first deposit of at least $10, you’ll be awarded a Welcome Bonus of up to $400 together with 200 Free Spins. One of the main things about this Welcome Bonus that makes it popular amongst casino lovers is the fact that players are awarded 20 of their 200 Free Spins as soon as they register with the site! No deposit bonuses aren’t something you’ll find easily when playing at online casino sites, so for this reason alone, we highly suggest creating an account with!

Casino Las Vegas

Another Citadel casino site that we need to mention here is Casino Las Vegas, a luxury and elegant site that will make you feel like you’re playing at a land-based casino somewhere in Las Vegas! Upon making a deposit of minimum of $10, players are awarded a Welcome Bonus of 100% up to $500 together with 50 Free Spins, a great way to start your journey with the Casino Las Vegas family. Playtech is the sole provider behind the games at Casino Las Vegas, and you’ll find all your favorite casino games including a wonderful live casino game selection that will take you to another world!

Deposits using Citadel will appear in your account instantly so that you can start playing right away, however, withdrawals may take a little longer, but Casino Las Vegas boasts quick withdrawal times so these shouldn’t take too long to appear in your account.

🆓 Is Citadel Free to use?

Citadel is one of those banking methods that ticks all the right boxes, however, as everything, it does come with a few drawbacks, and the main one here is the fact that this payment method comes with a charge. For every transaction you make from your account to the casino with Citadel, there is a transaction fee of $1.50, which is something you’ll need to keep in mind each time you make a payment.

Remember, if you’re not interested in playing casino games with real money, or if you simply would like to try out some popular casino games for free before playing with real money, you can check out our list free online casino Canada games which are sure to keep you smiling!

🔐 Is Citadel Safe and Secure?

Before we recommend any banking method to any of our readers, we always ensure that the method is offering the highest standards when it comes to safety and security, and this is just what you can expect when making payment methods with Citadel. First things first, when making payments with Citadel, your banking credentials aren’t saved into any of the payment provider's systems, ensuring complete anonymity.

Citadel also ensures that every transaction that a user makes is encrypted while using a multi-factor authentication tool that prevents problems such as identity theft or hacking. Other than that, Citadel also follows important Know your Customer and Anti-Money Laundering standards.

🔎 Alternatives to Citadel

Although Citadel instant banking casino sites are increasing in popularity, unfortunately, you won’t always be able to make payments using this banking method as it is still a relatively up-and-coming banking option. Indeed, with this in mind, if your site of choice doesn’t have this option available, there are still several other payment methods that players can make use of to fund their accounts and request their withdrawals.

One of these options is Bitcoin, a popular banking option that has already taken the world by storm, and you’ll often find this payment option especially in new and modern online casino sites. Although very different from popular banking methods such as Visa, Mastercard, and even e-wallets such as Neteller and Skrill, Cryptocurrency deposits are some of the safest deposits you can make when playing at an online casino site, thanks to the complete anonymity that comes when making payments with this method.

Although not as anonymous as Bitcoin, another safe banking method that we highly recommend is Skrill, which is perhaps one of the most common banking methods that you’ll find at almost any online casino site you visit. Skrill is a reliable e-wallet that allows you to make payments from your main banking method to the e-wallet, which you can then use to transfer into your casino account, although you can also opt to top up your casino account simply via Skrill also.

Finally, another payment method we highly recommend is PayPal, which is also a very widely accepted banking method that you’ll come across at most online casino sites that you visit. PayPal is very well-respected and offers several security measures to ensure that all your online transactions are encrypted and that all your personal details are kept safe and secure. PayPal is accepted for both deposits and withdrawals, however, they do come with small charges when sending money from the e-wallet to your main account.

🧑‍⚖️ Citadel Casino Canada Conclusion

Canadian players looking for a quick and safe way to make payments online should definitely consider using Citadel, especially when keeping in mind the fact that you don’t have to stay creating an account to start using the payment method. When making deposits with Citadel, your funds should appear in your account of choice instantly, and the banking method also comes with a handy app which allows you to keep yourself up to date with your transactions, making keeping track of your funds as easy as ever.

Naturally, the biggest drawback of Citadel Commerce is the fact that it comes with a transaction fee of $1.50, however, it’s important to keep in mind that even popular payment methods such as PayPal come with fees. Another thing you should remember here is that even if a casino site accepts Citadel for deposits, they might not always accept withdrawals too, so it’s very important to double check what your casino of choice has available before making an account with them.

✅ Advantages and disadvantages of Citadel Casinos

To make things easy for our readers, we’ve compiled a table with the main disadvantages and advantages of the Citadel Instant Banking casino site, so you can see whether it's the right one for you. Also, we’d like to point out that although most casino sites have a minimum deposit amount of $10 or $20, here at CBI, we’ve compiled a list of 1$ deposit casino where players can access a world of games when simply making a deposit of just $1. This is a great way to test different payment methods for a small fee, giving you plenty of time to see which is the right method for you while still enjoying a world of games!

Advantages of Citadel Disadvantages of Citadel
✅ Citadel is very safe and secure to use, thanks to sophisticated encryption technology and multi factor authentication tools❌ Not all casino sites accept Citadel as a deposit and withdrawal option
✅ 24/7 customer service team which you can contact either via live chat, email, or phone ❌ Might take a couple of days for Citadel to reply to emails
✅ No need to set up an account ❌ $1.50 transaction fee when sending funds from the casino to your main account
✅ Deposits will appear in your account instantly ❌ Withdrawals might take up to two days to appear in your account
✅ Handy app that makes it very easy to keep track of your spending habits ❌ Withdrawal limits apply

❓ Frequently Asked Questions about Citadel Casinos

Can I make deposits using Citadel to online casinos?

Yes, you can make deposits safely when using Citadel at online casino sites, as long as your site of choice has this payment method available.

Which online casinos accept Citadel in Canada? 

Some of the most famous casinos that accept Citadel include Casino Las Vegas,, Grand Mondial Casino, and Slotjoint.

How long do transactions take when using Citadel?

The amount of time that withdrawals at Citadel casino sites take will depend on the casino site’s verification process. Normally though, a citadel withdrawal should take up to three days to appear in your account.

Can I bank in Canadian Dollars when using Citadel?

Citadel is available to use in 15 different countries, and this means that it also supports multiple different currencies, such as Canadian dollars.

Is it safe to deposit with Citadel online?

Citadel is 100% safe to use, both when making deposits and withdrawals. One of the reasons why Citadel casino is so safe is that they partner with many Canadian banks to offer their services, and this means that their level of security must be on par with the banks that they work with. Other than that, Citadel also uses multi-factor authentication tools to verify your identity, preventing hacking.

Does Citadel charge fees?

Deposits are normally free when using Citadel at online casino sites, however, there is a $1.50 transaction fee when making a transfer from your casino site of choice to your bank account.


Alistair is a journalism graduate from London in the U.K and also our junior researcher and copywriter. When he’s not working in the office on all sorts of projects, Alistair loves to play online poker and one day (when he’s a millionaire!) he hopes to publish a book about poker tips and how to profit from playing online poker.